Utilities Services

Utilities Industry Solutions

The Utility industry is changing at an alarming rate. Stringent regulations, emission norms, customer expectations, widespread location, and automation are reshaping this landscape.

Companies are focusing on two key areas – operational efficiency and energy optimization.  Technological innovation and cost-effective solutions are, therefore, essential to gain get competitive.

We focus on enhancing your potential to reach out to a global customer base. With advanced technology, analytics, customer service and smarter processes; we promise impressive business outcomes.

If you want something new, you have to stop doing something old.

PETER F. DRUCKER

Energizing Utility Companies with curated Services

Analytics

Our analytic modules help in drafting customized plans for effective customer retention. Insight-driven data helps to understand customer usage, overcome constraints, prevent frauds and stay compliant.

Advanced Metering Operations

Epicenter provides complete metering solutions including effective meter procurement and supply chain management. Smart data obtained is utilized for capacity forecasts and planning. It also helps in preventing losses and frauds.

Customer Experience

Merging smart data with new age devices allows us to digitalize customer interactions and offer effective customer retention across omni-channels.

Technological Solutions

We make use of advanced cloud platforms that are quick and scalable. Be it operating digital channels, launching products or services or geographical expansions; our robust technological solutions cater to operational demands.

Operations Management

Epicenter provides complete billing services like meter reading, invoice generation, and distribution, receiving payments and financial reporting.

Epicenter specializes in providing expert collection services to leading enterprises across UK and US. We have improved the bottom line for a leading US based utility company.

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