Global Support Architecture: The 2026 Follow-the-Sun Execution Guide
Article Share this article The Shift from Headcount to Continuity Scaling customer experience (CX) is not a headcount problem; it is a continuity problem. For
Day: January 19, 2026
Article Share this article The Shift from Headcount to Continuity Scaling customer experience (CX) is not a headcount problem; it is a continuity problem. For