Privacy Policy

1. Introduction

Epicenter has created this Privacy Policy to demonstrate our firm commitment to protecting the personal information you submit. This Privacy Policy applies solely to transactions made, and data gathered, through www.epicenter.tech and does not apply to any other transactions or interactions with Epicenter.

We are committed to maintaining the privacy, integrity, and security of your information in compliance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) of India

2. Information We Collect

We may collect the following types of information when you interact with our website:

      a. Personal Information

We may collect personal data such as:

  • Name
  • Email address
  • Contact number
  • Company name
  • Job title
  • Any other information you voluntarily provide when you engage with us or subscribe to our services.

 

         b. Usage Data

When you visit our website, we may automatically collect technical information such as:

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system and device information
  • Date, time, and duration of your visit
  • Referring website or source
  • Browsing patterns and interactions on our website.

 

      c. Other Information

We may collect additional information as necessary to provide our services or as required by law.

3. Use of Collected Information

We use the information collected for the following purposes:

  • To provide, maintain, and improve our products and services.
  • To respond to your inquiries, requests, or support needs.
  • To communicate with you regarding updates, offers, and promotions.
  • To personalize your experience with our website and services.
  • To comply with legal obligations and enforce our Terms and Conditions.
  • To enhance security and prevent fraud or unauthorized access.


4. Information Sharing and Disclosure
Epicenter does not sell, distribute, or give your personal information to any third party without your knowledge and consent, except to provide products or services in which you have expressly displayed an interest when you have given Epicenter your permission, or under the following circumstances:

     a. Authorized Outsourcing Partners:
We may share data with contracted outsourcing partners who perform services on our behalf. These partners are subject to strict confidentiality agreements and are not permitted to use or share your data independently.

      b. Legal Requirements:
We may disclose your information if required to comply with legal processes, court orders, subpoenas or government requests, or to establish or defend legal claims.

      c. Business Transactions:
In the event of a merger, acquisition, or transfer of assets, your personal data may be transferred with full disclosure of this Privacy Policy and the commitments expressed herein.

      d. Security and Safety:
We may share information when necessary to investigate, prevent, or act against illegal activities, suspected fraud, or potential threats to any person’s safety or as otherwise required by law.

5. Cookies

Like many websites, Epicenter uses cookies to collect certain types of information, which may include (but is not limited to) your Internet Protocol (IP) address, Internet Service Provider (ISP), operating system, referring website, and the date and time of your visit.

We use this cookie data for internal purposes such as

  • Analysing website traffic.
  • Identifying the most frequently visited pages and improving the overall user experience.
  • Deliver content tailored to your interests and make it easier for you to retrieve information—so you don’t have to re-enter details each time you visit our site.

If you are using a major web browser and prefer not to accept cookies from our website, you can delete existing cookies or disable cookie storage through your browser settings. Please note that disabling cookies may limit certain functionalities and could result in a less optimal browsing experience on www.epicenter.tech or other websites you visit.

6. Nature of Data on the Internet

Epicenter is committed to maintaining the security of any personal information you share with us. We continuously implement measures to protect our website, infrastructure, and facilities against unauthorized access or disclosure.

However, due to the open nature of the Internet, data transmitted online may travel across networks without complete security and could be accessed by individuals other than the intended recipient. By submitting personal information online, you acknowledge that some level of risk (though minimal) exists that a third party could intercept or access this data. To help safeguard your information, we encourage all users to take proactive security measures, such as using encryption tools, enabling firewalls, and installing reputable anti-spyware or anti-virus software.

7. Data Security

Epicenter takes data security seriously and implements appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. Access to systems containing personal data is provided strictly on a need-to-know basis.

While we strive to protect your data, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.

9. Third-Party Websites and Promotions

Our website may include links to external websites or promotions hosted by third parties. Epicenter is not responsible for the privacy practices or content of those websites. If you participate in external promotions or submit data to third-party vendors, you do so at your own discretion.

10. Record-Keeping and Audits

Epicenter maintains accurate and up-to-date records of its data processing activities.
We cooperate fully with audits or inspections conducted by supervisory authorities to ensure compliance with applicable data protection laws.

11. Personal Data Processing

Epicenter collects and processes personal data only for the purposes specified in the agreement and shall not process personal data for any other purpose without the explicit consent of the data subject.

12. Data Subject Rights

The Company respects and upholds the rights of data subjects which include the following:

  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Object to Processing
  • Right to Data Portability

 

13. Data Breach Notification

Epicenter has implemented appropriate procedures for detecting, investigating and reporting personal data breaches in accordance with the DPDP Act and applicable regulations. In the event of a personal data breach, Epicenter will notify the required parties/stakeholders without undue delay.

14. Cross-Border Data Transfers

Epicenter ensures that any transfer of personal data outside of India complies with the provisions of the DPDP Act and any other applicable laws and regulations. Appropriate safeguards, such as binding corporate rules, standard contractual clauses, or other approved mechanisms, are implemented to ensure the protection of personal data during cross-border transfers.

15. Data Protection Officer (DPO)

Epicenter has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection laws.
You may contact our DPO at: DPO@epicentertechnology.com

16. Anti-Spam Commitment

Epicenter strictly adheres to anti-spam regulations. We do not send unsolicited emails. If you wish to unsubscribe, you may click on the unsubscribe link in our email.

17. Changes to This Privacy Policy

Epicenter may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of our website constitutes acceptance of any updates.

18. Contact Information

If you have any enquires or if you would like to contact us about this Privacy policy or our processing of your personal information, including to request the exercise of your rights as outlined above, please contact us at DPO@epicentertechnology.com.

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