Your business can’t afford bottlenecks, manual errors, or disjointed workflows. We deliver end-to-end back-office outsourcing built for accuracy, compliance, and speed. Whether you handle thousands of daily transactions or complex administrative workloads, our teams ensure every process runs the way it should-cleanly and consistently.
With scalable support models, rigorous quality controls, and industry-standard security, your organization gets predictable outcomes while freeing internal teams to focus on strategy and growth.
Accuracy Maintained
Monthly Addresses Changed
Customer Emails Responded
Bureau Disputes Handled
High-compliance processing for payments, approvals, verification, and audit tasks-handled with accuracy and speed.
Our team efficiently manages credit disputes and verifications, ensuring compliance and timely resolutions.
Responsive support that eliminates backlog and improves customer satisfaction metrics.
Recruitment coordination, employee record management, onboarding workflows, and HR administrative tasks.
Expense processing, reconciliations, transaction accuracy, and financial documentation you can trust.
Order fulfillment workflows, tracking accuracy, stock-level updates, and inventory reporting.
Structured workflows ensuring timely billing, error elimination, and payment tracking.
Specialized support for financial institutions. We handle loan origination data, credit checks, and underwriting support with strict regulatory adherence.
Ensure timely, compliant compensation. We manage time-tracking verification, tax deductions, and salary disbursement processing across multiple jurisdictions.
Accurate, timely digitization and data workflows with quality audits at every stage.
End-to-end claims review, validation, escalation handling, and documentation support.
Epicenter helps organizations eliminate administrative bottlenecks and run operations with predictable accuracy. Our teams handle complex, compliance-driven back-office processes at scale, reducing cost and operational friction for your business. With routine tasks managed by specialists, your teams stay focused on strategy, performance, and customer-facing initiatives that move the business forward.
Free up internal resources to focus on strategy and innovation while we manage your back office operations.
Access a skilled team with deep knowledge across various back office support services.
Stay ahead of regulatory changes with our structured governance and compliance frameworks.
Back office operations include all the administrative and support functions of a business that are not client-facing. This can involve tasks like data entry, accounting, HR, payroll processing, and IT support.
Outsourcing allows you to focus on core business activities while improving efficiency and reducing costs. It also gives you access to specialized expertise and helps mitigate risks related to compliance and data security.
These services streamline routine and complex administrative tasks with a focus on accuracy and automation. By optimizing these processes, companies can boost overall performance and free up internal resources.
The front office handles all customer-facing activities, such as sales and customer support. In contrast, the back office manages all internal administrative functions that support the business’s daily operations.
If your team is spending too much time on repetitive administrative tasks, or if you need to reduce operational costs, it might be time to consider back office support. This is also a good option if you need specialized skills that you don’t have in-house.