With 25+ years of experience, Epicenter delivers end-to-end Accounts Receivable Management (ARM) solutions that optimize cash flow, reduce debt, and drive profitability.
We specialize in first and third-party collections across industries like banking, credit cards, healthcare, telecom, fintech and utilities, leveraging a data-driven, ethical, and compliant approach to maximize recovery rates.
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Lenders and Originating creditors, use us to proactively engage with their delinquent customers employing strategies like friendly reminders, payment negotiations, and hardship program enrollment to maximize recovery.
We provide comprehensive back-office support for the entire collections process, including data entry, account reconciliation, reporting, and dispute management, ensuring accuracy, efficiency, and minimizing risks.
Debt buyers, Collection agencies and Law firms use us to reduce their cost-to-collect. We have successfully supported multiple clients, improve their recovery rates using our experienced and dedicated collectors.
We support commercial collection agencies helping them recover debts from businesses through tailored negotiation techniques while prioritizing relationship preservation and minimizing financial losses.
Epicenter offers a unique blend of experience, and a commitment to ethical practices.
Our experience in collections built over 25 years working with multiple clients, makes us uniquely qualified to handle all types of debt through various stages of delinquency.
We pride ourselves at providing experienced and skilled resources for our client’s needs. Our employees are equipped with the skills and knowledge to handle diverse tasks.
Located in Mumbai, the financial capital of India, we have access to a large pool of qualified resources, who have experience working with large financial services companies.
Confidentiality and security of our client’s data is paramount. Our operations are compliant and certified on multiple security standards viz. PCI, ISO, SOC 2 and HIPAA.