About Epicenter
For 25 years, Epicenter has been at the forefront of the Technology & Business Process Management industry, driven by a single belief: happy employees deliver exceptional results. Here you’ll find a career built on innovation, led by seasoned experts with over two decades of experience. Our commitment to our team is the secret behind our lasting success and the reason we’re trusted by global clients.
Ready to be part of a team where your happiness is a priority and your work truly makes an impact? Join Epicenter.
About the Job
We’re seeking a detail-oriented and commercially aware Contract Paralegal to support contract lifecycle management, with a strong focus on reviewing, vetting, and managing agreements such as NDAs, vendor contracts, and BAAs. The role requires a blend of legal acumen, operational efficiency, and familiarity with contract management systems.
Location/Hours
Location: Work from Office (Bhayandar)
Shift: Between 8:00 AM to 7:00 PM EST
Job Responsibilities / Expectations
Contract Review & Vetting
- Review, analyze, and redline agreements including Non-Disclosure Agreements (NDAs), Business Associate Agreements (BAAs), vendor/supplier contracts, and Master Service Agreements (MSAs)
- Identify legal and commercial risks and suggest mitigation strategies
- Ensure contracts comply with applicable laws, internal policies, and client requirements
Contract Drafting & Negotiation Support
- Draft standard agreements and templates based on business needs
- Support negotiation cycles by incorporating feedback from stakeholders
- Coordinate with internal teams (legal, compliance, procurement) and external clients
Contract Lifecycle Management (CLM)
- Manage end-to-end contract lifecycle from initiation to execution and renewal
- Maintain and update contract repositories and databases
- Track key obligations, milestones, and renewal deadlines
- Ensure timely completion of contract workflows and approvals
Contract Management Systems
- Work on CLM tools such as DocuSign CLM
- Ensure accurate data entry, tagging, and reporting within systems
- Generate reports and dashboards for contract performance and risk tracking
- Optimize use of technology to enhance contract management efficiency
Compliance & Risk Management
- Ensure adherence to regulatory requirements (e.g., data privacy, HIPAA where applicable)
- Flag non-standard clauses and escalate risks appropriately
- Support audits and compliance reviews
- Maintain documentation for legal and regulatory purposes
Stakeholder Management
- Act as a liaison between legal, business, and external stakeholders
- Provide clear, concise summaries of contract terms to non-legal teams
- Drive turnaround time and efficiency in contract processing
- Respond to contract-related queries and provide guidance to internal teams
Minimum Qualifications
- Bachelor’s degree in law (LLB) or relevant legal qualification
- Strong understanding of contract law and commercial agreements
- Hands-on experience in NDA, BAA, and vendor contract review
- Familiarity with CLM tools and document management systems
- Excellent drafting, analytical, and communication skills
- High attention to detail and ability to manage multiple contracts simultaneously
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Strong organizational and time management skills
- Ability to work independently and prioritize tasks effectively
- Professional demeanor and ability to handle confidential information
Desired Qualifications
- Exposure to US contracts and legal frameworks (highly preferred given client base)
- Experience in legal process outsourcing (LPO) or corporate legal departments
- Knowledge of data privacy laws (HIPAA, GDPR)
- Experience with DocuSign CLM or similar contract management platforms
- Understanding of BPO/BPM industry contracts and service agreements
- Familiarity with dispute resolution and contract enforcement principles
- Experience supporting complex, multi-party negotiations
- Paralegal certification or specialized training in contract management
- 3-5 years of relevant paralegal or contract management experience
Why Join Epicenter?
We believe in investing in our people. At Epicenter, you’ll have the opportunity to make a global impact with a company consistently ranked among the Top 20 BPOs in India. We’re also the proud recipient of the “Best Customer Service Provider” award for nine consecutive years.
Our commitment to your future is our priority. We offer ongoing training, mentorship, and upskilling opportunities to ensure you stay at the forefront of the industry.