Epicenter provides comprehensive back-office support for your collections process, freeing your team to focus on core responsibilities. Our skilled professionals handle a wide range of tasks, including data entry, account reconciliation, reporting, and compliance management, ensuring accuracy and efficiency at every stage.
We streamline processes, reducing errors and improving overall performance. Our team adheres to strict quality control measures and ensures regulatory compliance.
Emails Responded
Accuracy Rate
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Staffing & Operations
Accurate and efficient data entry and management.
Tracking performance of each campaign and agents.
Ensuring compliance with all relevant regulations.
Epicenter provides the back-office support you need to excel in collections.
Our focus is building long-term relationships. We work with multiple debt-buyers, agencies and collections law firms who will attest to the performance, quality and delivery capability of Epicenter.
We pride ourselves at providing experienced and skilled resources for our client’s needs. Our employees are equipped with the skills and knowledge to handle diverse tasks.
Located in Mumbai, the financial capital of India, we have access to a large pool of qualified resources, who have experience working with large financial services companies.
Confidentiality and security of our client’s data is paramount. Our operations are compliant and certified on multiple security standards viz. PCI, ISO, SOC 2 and HIPAA.