A leading natural gas company facing challenges with its billing system due to manual meter readings, an inefficient legacy system, and resulting revenue leakage.
Manual meter readings led to errors, inefficient resource allocation, hindered system integration, and significant revenue loss. The client needed a modernized billing solution that would improve accuracy, speed up processes, and eliminate revenue leakage.
Epicenter implemented an intelligent billing platform, including a cloud-based data platform, user-friendly mobile and web applications for field staff, advanced Optical Character Recognition (OCR) technology, and robust dashboards and analytics.
Epicenter’s billing solution has virtually eliminated errors, significantly improved the speed of meter readings, and accelerated our billing cycles.
The client’s legacy system hindered integration, manual meter readings caused errors, resource allocation was inefficient, and revenue leakage was a significant concern.
We modernized the billing process, creating a more efficient, accurate, and transparent system that significantly reduced errors and improved operational efficiency.
Reduction in Errors
Faster Meter Reading
Improved Technician Efficiency
Reduction in Revenue Leakage
A comprehensive platform incorporating advanced technology for efficient billing and data management.
A secure and scalable cloud-based platform for storing and managing billing data.
Mobile and web applications for field staff to streamline meter reading and data entry.
Advanced OCR technology for automated data extraction from meter readings.
Interactive dashboards and reporting tools for real-time monitoring and data analysis.