In a hyper-competitive landscape, sustainable growth demands more than lead generation—it requires intelligent acquisition that prioritizes efficiency and long-term retention. With 25 years of BPO and CX experience, Epicenter helps businesses refine customer journeys, qualify prospects accurately, and optimize conversion pipelines for measurable returns.
Our approach combines advanced data analytics, omnichannel engagement, and outcome-based frameworks that reduce cost per acquisition while boosting customer lifetime value.
Appointment Generated
Boosted Appointments
Increase in Conversations
Reduction in CAC
We combine multi-channel outreach—digital marketing, paid ads, social media, and strategic partnerships—to generate high-quality leads that match your business objectives.
Our skilled professionals qualify every lead to ensure your sales team invests time only on the most promising prospects. This process is enhanced by our customer service expertise, which ensures every interaction builds trust and drives conversions.
We schedule qualified meetings with decision-makers through tailored campaigns that drive efficient sales engagement and accelerate deal closures.
From outreach to nurturing, we craft personalized campaigns that strengthen buyer intent and maximize ROI.
We identify cross-sell and upsell opportunities to increase average deal size and customer lifetime value.
A leading stockbroking app achieved 30% customer acquisition growth through data-led upselling campaigns designed by Epicenter. Our integrated strategy improved conversion rates, customer loyalty, and campaign efficiency while lowering CAC.
At Epicenter, we understand the challenges US businesses face, from inefficient lead generation to high acquisition costs. Our customer acquisition services are designed to overcome these hurdles with tailored, data-driven strategies that deliver measurable results.
Many businesses struggle with inefficient lead generation, poor lead qualification, and ineffective sales processes. This often leads to wasted resources and missed opportunities.
Every business is unique. We tailor our approach to your specific industry, target audience, and growth objectives, optimizing your client acquisition efforts for maximum impact and ROI.
Our data-driven methods allow us to track progress, measure success, and continuously refine strategies to ensure your customer acquisition efforts deliver consistent results.
A leading stockbroking firm partnered with Epicenter to scale acquisition through data-backed campaigns.
Key Results:
+30% increase in new customer acquisition
+25% growth in segment activation
+20% improvement in first margin collections
Customer acquisition is the process of attracting and converting new customers to your business. It involves strategic efforts across multiple channels to identify, engage, and persuade prospects to purchase your products or services.
The most effective strategy combines multi-channel lead generation with rigorous qualification processes tailored to your specific industry. Our data shows that businesses using our integrated approach see a 45% increase in qualified appointments.
Optimizing your lead qualification process, focusing on high-conversion channels, and leveraging outsourcing for specialized tasks can reduce acquisition costs by up to 20%. We start with a comprehensive audit of your current efforts to identify immediate opportunities.
Our 25-year track record across diverse US industries, combined with our customized approach and focus on measurable results, sets us apart. We don’t use one-size-fits-all solutions—every strategy is tailored to your specific business context and goals.
Outsourcing makes sense if you lack specialized expertise, want to scale quickly, or need to reduce fixed costs. It’s particularly effective for businesses wanting to focus on core competencies while leveraging external expertise for growth functions.