Superior Patient Experience
From online lead generation to corporate bookings, we ensure a seamless journey across 16 cities in multiple languages to foster consistency.
Some of our Success Stories
Our Collaboration of 20+ years with a Fortune 500 Financial Services Giant!
The client needed a strategic partner to manage their customer engagements and back-office operations for cost-effectiveness and elevating customer engagements.
Over achieving Sales Targets for a Global Insurance Company
The client has a presence in 50 countries and has globally insured over 100 million lives. They have a wide range of life, health, and retirement insurance products.
Beautifying Customer Experience
Find out how a top Wellness Giant benefited from Epicenter’s inbound and outbound call management services. Enhanced service levels resulted in increased conversions, resulting in both revenue growth and customer delight!
FinTech Customer Success
Learn how Epicenter managed end-to-end customer lifecycle, increased lead conversions, and grew revenues with excellent NPS for a Fintech Giant.
End-to-End Customer Lifecycle Management in Healthcare
Epicenter’s Operational Excellence results in Customer-Centric Growth and Exceptional Brand Experience for a Healthcare Giant!
7 Times Best Customer Service Partner for an Insurance Giant
They are the first private life insurer to attain the status of managing assets of $12.8 Billion and is also listed on National Stock Exchange and Bombay Stock Exchange of India.
Epicenter's Impact on Voice of Customer Scores!
Find out how Epicenter’s meticulous approach helped an Insurance Giant achieve a remarkable boost in end-customer satisfaction!
Our Newsletter is out!
This month, we exemplify how Digital Contact Center combined with Emerging Technologies can produce Superior Customer Experience
From our Blogs
Thought Leadership from Epicenter
Want to know more about our Future Intelligently approach